Privacy Policy
Last updated: July 2026
Who we are
Prathima’s Kitchen is a small cloud kitchen based in London, United Kingdom. You can contact us about anything in this policy at hello@prathimaskitchen.co.uk.
What information we collect
Orders are placed through WhatsApp. When you message us, we receive the details you choose to share — typically your name, phone number, order details, dietary requirements, and collection or delivery information. This website itself does not require an account and does not collect personal information through forms.
How we use it
We use your information only to prepare and fulfil your order, arrange collection or delivery, and reply to your enquiries. We do not sell your information or share it with third parties for marketing. Allergy and dietary details you share are used solely to prepare your food safely.
Cookies and analytics
This site does not set marketing cookies. If analytics are added in future to understand how visitors use the site, this policy will be updated first. Note that WhatsApp is operated by Meta and has its own privacy policy, which applies to messages you send there.
Keeping and removing your information
Order messages are kept only as long as needed to fulfil orders and handle any follow-ups. You can ask us at any time to delete the information we hold about you by emailing hello@prathimaskitchen.co.uk or messaging us on WhatsApp.